Chapter 1 Summary

  • The tools that marketers use include Branding & Strategy, Marketing & Communications, Social Media, and Web Marketing.

  • While the tactics used in marketing plans routinely evolve, the strategies remain constant over time.

  • Great marketers perform the following four tasks:

    • Create a strategic, actionable plan that will guide how a product or service is marketed.

    • Identify a brand story and do so with passion.

    • Continuously developing ways to interact with customers.

    • Use creative ideas to build marketing plans that will increase long-term profits.

  • Marketers need to understand and be able to execute their product in five areas: strategy, products, pricing, placement, and promotion.

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